Privacy Policy
FSP1012374
Activate Wealth, (referred to as “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020 (“the Act”).
This policy explains how we collect, store, use, and share your personal information, and outlines your rights under the Act
Please note that you are not required to provide personal information, but we may be unable to deliver certain services without it.
For more details about your privacy rights in New Zealand, visit www.privacy.org.nz.
What Is Personal Information
Personal information means any data that can identify you as an individual. This may include (but is not limited to):
• Your name, contact details, and address
• Date of birth and occupation
• Employment or financial information
• Banking and payment details
• Insurance or investment-related data
• Identity verification documents or evidence of source of funds
• Feedback, reviews, or communications you provide.
What We Collect And Why?
We collect personal information about you to provide financial advice and related services, including assessing your needs, recommending products, and managing your policies or investments.
We may collect this information:
• Directly from you; and
• With the use of AI note takers
• From third parties such as insurers, product providers, referrers, and our Financial Advice Provider (FAP), where this is necessary to provide our services.
The information we collect may include identity details, financial information, health information (for insurance).
We collect and use your information for the following purposes:
• providing financial advice and recommendations
• arranging and managing financial products
• meeting our legal and regulatory obligations
How We Use Your Information
We may use your personal information to:
• Verify your identity
• Deliver financial services and communicate with you
• Recommend relevant products or services
• Respond to enquiries, requests, or complaints
• Improve our service offerings and operations
• Fulfil our legal and regulatory obligations
• Any purpose you’ve agreed to, or as permitted under the Act
Who We May Share Your Information With
Your personal information may be shared with:
• Service providers (e.g. IT, legal, or compliance professionals)
• Insurance companies, or financial product providers (AIA, Chubb Life, Fidelity Life, NIB, Partners Life, Generate KiwiSaver)
• Financial advisers working through our network
• Compliance reviewers, auditors, or regulators
• Government and regulatory bodies like the FMA, Ministry of Justice, or Privacy Commissioner
• Any person or organisation you have authorised.
We will not share your personal information beyond these circumstances unless legally required or with your consent.
Legal basis
Some information is required to be collected under New Zealand law, including obligations under the Financial Markets Conduct Act 2013 and Anti-Money Laundering and Countering Financing of Terrorism Act 2009.
Your rights
You have the right to request access to and correction of your personal information in accordance with the provisions of the Privacy Act 2020.
Specific Notification
On those occasions when we obtain private or confidential information from a third party we will:
• Explicitly name the source of information
• Describe types of data or information received
• Clearly advise what our specific purpose is
• Identify other potential recipients
• Obtain your acknowledgement and consent”
Protecting Your Personal Information
We take steps to keep your data safe, including:
• Using secure digital platforms
• Applying encryption, passwords, and access controls
• Storing physical records securely (if needed)
We retain client data for at least seven years after our relationship ends, after which it is securely deleted or de-identified, in accordance to our regulatory requirements.
Accessing or Correcting Your Information
You have the right to access and request corrections to your personal information (subject to any lawful limitations).
To make a request, please contact [email protected] with your ID and details of what you’re requesting.
Data Breaches
If a data breach occurs that may seriously harm you, we will take immediate steps to assess and respond, and will notify you promptly.
Website and Online Use
While we secure our website, sharing personal information online carries some risk. If you visit external websites via links from ours, their privacy policies will apply.
We use cookies and analytics tools to improve performance and personalise content. You can manage these in your browser or opt out via Google Ads settings.
Staying Compliant
We stay current by:
• Reviewing Privacy Commissioner updates
• Checking the privacy terms of our providers
• Training staff on data protection.
Policy Updates
We may revise this policy from time to time. Any updates will be posted on our website with a new date. Prior versions are securely stored.
Questions or Concerns
If you have questions about how your personal data is handled or think your privacy has been breached, contact [email protected]. We aim to resolve all concerns promptly.
This policy explains how we collect, store, use, and share your personal information, and outlines your rights under the Act
Please note that you are not required to provide personal information, but we may be unable to deliver certain services without it.
For more details about your privacy rights in New Zealand, visit www.privacy.org.nz.
What Is Personal Information
Personal information means any data that can identify you as an individual. This may include (but is not limited to):
• Your name, contact details, and address
• Date of birth and occupation
• Employment or financial information
• Banking and payment details
• Insurance or investment-related data
• Identity verification documents or evidence of source of funds
• Feedback, reviews, or communications you provide.
What We Collect And Why?
We collect personal information about you to provide financial advice and related services, including assessing your needs, recommending products, and managing your policies or investments.
We may collect this information:
• Directly from you; and
• With the use of AI note takers
• From third parties such as insurers, product providers, referrers, and our Financial Advice Provider (FAP), where this is necessary to provide our services.
The information we collect may include identity details, financial information, health information (for insurance).
We collect and use your information for the following purposes:
• providing financial advice and recommendations
• arranging and managing financial products
• meeting our legal and regulatory obligations
How We Use Your Information
We may use your personal information to:
• Verify your identity
• Deliver financial services and communicate with you
• Recommend relevant products or services
• Respond to enquiries, requests, or complaints
• Improve our service offerings and operations
• Fulfil our legal and regulatory obligations
• Any purpose you’ve agreed to, or as permitted under the Act
Who We May Share Your Information With
Your personal information may be shared with:
• Service providers (e.g. IT, legal, or compliance professionals)
• Insurance companies, or financial product providers (AIA, Chubb Life, Fidelity Life, NIB, Partners Life, Generate KiwiSaver)
• Financial advisers working through our network
• Compliance reviewers, auditors, or regulators
• Government and regulatory bodies like the FMA, Ministry of Justice, or Privacy Commissioner
• Any person or organisation you have authorised.
We will not share your personal information beyond these circumstances unless legally required or with your consent.
Legal basis
Some information is required to be collected under New Zealand law, including obligations under the Financial Markets Conduct Act 2013 and Anti-Money Laundering and Countering Financing of Terrorism Act 2009.
Your rights
You have the right to request access to and correction of your personal information in accordance with the provisions of the Privacy Act 2020.
Specific Notification
On those occasions when we obtain private or confidential information from a third party we will:
• Explicitly name the source of information
• Describe types of data or information received
• Clearly advise what our specific purpose is
• Identify other potential recipients
• Obtain your acknowledgement and consent”
Protecting Your Personal Information
We take steps to keep your data safe, including:
• Using secure digital platforms
• Applying encryption, passwords, and access controls
• Storing physical records securely (if needed)
We retain client data for at least seven years after our relationship ends, after which it is securely deleted or de-identified, in accordance to our regulatory requirements.
Accessing or Correcting Your Information
You have the right to access and request corrections to your personal information (subject to any lawful limitations).
To make a request, please contact [email protected] with your ID and details of what you’re requesting.
Data Breaches
If a data breach occurs that may seriously harm you, we will take immediate steps to assess and respond, and will notify you promptly.
Website and Online Use
While we secure our website, sharing personal information online carries some risk. If you visit external websites via links from ours, their privacy policies will apply.
We use cookies and analytics tools to improve performance and personalise content. You can manage these in your browser or opt out via Google Ads settings.
Staying Compliant
We stay current by:
• Reviewing Privacy Commissioner updates
• Checking the privacy terms of our providers
• Training staff on data protection.
Policy Updates
We may revise this policy from time to time. Any updates will be posted on our website with a new date. Prior versions are securely stored.
Questions or Concerns
If you have questions about how your personal data is handled or think your privacy has been breached, contact [email protected]. We aim to resolve all concerns promptly.
